Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
I have known Scott Santos for approximately 30 years. First as an excellent technician and now as the owner of Advantage Auto. This vehicle care facility provides outstanding diagnosis, honesty, fair price, maintenance, repair and on time service. Advantage Auto is 100% customer oriented. Always service with a smile by excellent technicians and management. I remain totally satisfied with the results.
Jim Jones, 06/12/2020
The people are very nice they do good work and I would recommend them to anyone who needs work on their vehicles.
Jim Slater, 06/01/2020
I was pleased that Scott was able to mount and balance tires he did not provide. Advantage auto should add their name to tire rack installers. I like to pick the tires that best fit the car I am driving. Scott's team mounted and balanced perfectly. Also as a full service shop pointed out that I urgently needed a new battery cell died the day before and that rear brakes need attention. The biggest surprise is their beautiful location, a great place to walk your dog while waiting for your car to be fixed. Dog friendly shop! Highly recommend!
Gregory Gowen, 05/04/2020