CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Advantage Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Advantage Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

I have known Scott Santos for approximately 30 years. First as an excellent technician and now as the owner of Advantage Auto. This vehicle care facility provides outstanding diagnosis, honesty, fair price, maintenance, repair and on time service. Advantage Auto is 100% customer oriented. Always service with a smile by excellent technicians and management. I remain totally satisfied with the results.

, 06/12/2020

The people are very nice they do good work and I would recommend them to anyone who needs work on their vehicles.

, 06/01/2020

I was pleased that Scott was able to mount and balance tires he did not provide. Advantage auto should add their name to tire rack installers. I like to pick the tires that best fit the car I am driving. Scott's team mounted and balanced perfectly. Also as a full service shop pointed out that I urgently needed a new battery cell died the day before and that rear brakes need attention. The biggest surprise is their beautiful location, a great place to walk your dog while waiting for your car to be fixed. Dog friendly shop! Highly recommend!

, 05/04/2020

Partners

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
BBB (Better Business Bureau)
Automotive Resources International
Automotive Training Institute
shopkey
Motorcraft
TECH-NET Professional Auto Service - Trans
Car Care Aware
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